Refund policy

• Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. For a major failure you are entitled to a replacement or refund, and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
• Warranty: every product comes with a 12-month warranty, in addition to your rights under the Australian Consumer Law. See our warranty page. Contact sales@kingchill.com.au or (03) 9001 9137.